Legal

Privacy Policy

Recruitroo Ireland Ltd is committed to protecting your privacy and personal data.

Data Controller

Recruitroo Ireland Ltd

19 Baggot Street Lower, Dublin 2, D02 X658

privacy@recruitroo.com

Introduction

Recruitroo Ireland Ltd ("Recruitroo," "we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and disclose your personal and corporate information through our international recruitment, immigration, and relocation platform.

This Privacy Policy applies to:

  • Our website at www.recruitroo.com and its associated subdomains
  • Our web-based application and platform
  • Our white-label solutions for recruitment agencies and immigration law firms
  • All services related to international talent acquisition, immigration processing, and relocation management

By accessing or using our services, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Definitions and Key Terms

Candidate
An individual seeking employment opportunities through our platform, whether applying directly or being sourced by employers, agencies, or law firms using our services.
Client/Customer
The company, recruitment agency, immigration law firm, or organization that uses Recruitroo's services to manage recruitment, immigration, or relocation processes.
Cookie
A small amount of data generated by a website and saved by your web browser, used to identify your browser, provide analytics, and remember information such as language preferences or login information.
Company/We/Us/Our
Recruitroo Ireland Ltd (19 Baggot Street Lower, Dublin 2, D02 X658), responsible for your information under this Privacy Policy.
Country
Ireland, where Recruitroo is incorporated and based.
Device
Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to access Recruitroo's services.
End User
A candidate or individual whose data is processed through our platform by our customers.
IP Address
A unique number assigned to every device connected to the internet, typically assigned in geographic blocks and used to identify the location from which a device is connecting.
Personal Data
Any information that directly, indirectly, or in connection with other information allows for the identification or identifiability of a natural person, including but not limited to names, contact details, identification numbers, location data, online identifiers, and factors specific to physical, physiological, genetic, mental, economic, cultural, or social identity.
Personnel
Individuals employed by Recruitroo or under contract to perform services on behalf of the company.
Platform/Service
The recruitment, immigration, and relocation management platform provided by Recruitroo, including all associated software, tools, dashboards, and features.
Special Category Data
Sensitive personal data requiring additional protection, including racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, and data concerning sex life or sexual orientation.
Third-Party Service
Advertisers, service providers, technology partners, and others who provide content, services, or whose products or services we may make available through our platform.
White-Label Partner
A recruitment agency or immigration law firm that uses our platform under their own branding.

2. What Information We Collect

We collect various types of information depending on your relationship with Recruitroo (candidate, employer, agency, law firm, or website visitor).

2.1 Information Collected from Candidates

Basic Personal Information:

Full name and any previous names; Date of birth and age; Gender (where legally permissible); Nationality and citizenship status; Contact information (email addresses, phone numbers, physical addresses); Emergency contact information.

Professional Information:

CV/Resume; Work experience and employment history; Educational qualifications and certifications; Training qualifications and professional licenses; Skills assessments and test results; Technical competency evaluations; Job preferences and salary expectations; Professional references and referee contact information; LinkedIn profile and other professional social media profiles; Portfolio or work samples (where applicable).

Immigration and Work Authorization Data:

Passport details and copies; Visa status and immigration history; Work permit information; Right to work documentation; National insurance numbers or equivalent identifiers; PPS numbers (Ireland) or NI numbers (UK); Biometric information (as required for visa applications); Travel history and documentation.

Financial and Tax Information:

Bank account details; Tax identification numbers; Payment information for services; Salary and compensation details.

Assessment and Interview Data:

Pre-recorded video assessment responses; Interview recordings and notes; Technical assessment results; Psychometric or aptitude test results; Skills evaluation scores.

Relocation Information:

Housing preferences; Family composition and dependent information; Flight booking details; Local registration information; Settlement service requirements.

2.2 Information Collected from Employers and Clients

Company Information:

Company name, registration number, and legal entity details; Business address and contact information; Industry and sector information; Company size and structure; VAT numbers and tax information.

Representative Information:

Names and contact details of authorized representatives; Job titles and roles; Login credentials and access permissions.

2.3 Information Collected from Agencies and Law Firms

Business information (registration details, certifications); Team member information; Client portfolio (anonymized where appropriate); White-label branding preferences; Client and case management information; Communication templates and automation settings.

2.4 Automatically Collected Information

Technical data (IP addresses, browser type, device information, cookies); Platform analytics (feature usage, login frequency, search queries, document upload activity).

3. Third-Party Data Sources

We may receive information from job boards, LinkedIn, recruitment agencies, background check providers, references, and educational institutions. We may also collect publicly available information from professional networking sites, business registries, and social media.

4. How We Use Your Information

4.1 Primary Purposes

Recruitment and talent matching; Immigration and work authorization; Relocation services; Platform operations.

4.2 Service Improvement

Personalize user experience; Improve platform features; Analyze usage patterns; Conduct research and development.

4.3 Communication

Transactional emails; Service updates; Newsletters and job alerts (with consent); Surveys and feedback.

4.4 Legal and Compliance

Comply with legal obligations; Respond to legal requests; Prevent fraud; Protect rights and safety; Enforce Terms of Service.

4.5 AI and Automated Decision-Making

We use AI to match candidates to jobs, screen applications, parse resumes, and provide chatbot support through "Roo." Final hiring decisions are always made by humans. You have the right to request human review of any automated decision that significantly affects you.

5. Information Sharing and Disclosure

We share information with employers and clients when you apply for jobs; with service providers (cloud hosting, payment processing, analytics); with white-label partners; with business partners and affiliates; with advertising partners (with consent); and with legal and regulatory authorities when required.

6. International Data Transfers

Your information may be transferred to Ireland, the UK, other EEA countries, and countries where our service providers are located. We implement appropriate safeguards including Standard Contractual Clauses and adequacy decisions.

7. Data Retention

We retain information only as long as necessary. Active candidate data: up to 24 months; immigration documentation: 6 years after employment ends; financial records: 7 years; deleted accounts: anonymized within 60 days.

8. Data Security

We implement comprehensive technical safeguards (encryption, MFA, firewalls), organizational safeguards (access controls, training), and physical safeguards. In the event of a breach, we will notify affected individuals within 72 hours where required by law.

9. Your Rights and Choices

Under GDPR (EEA) and UK GDPR, you have the right to: access, rectify, erase, restrict processing, data portability, object, withdraw consent, lodge a complaint, and rights related to automated decision-making.

To exercise your rights, contact us at shane@recruitroo.com or write to 19 Baggot Street Lower, Dublin 2, D02 X658. We respond within one month.

To request account deletion specifically, visit our Account Deletion page.

10. Cookies and Tracking Technologies

We use strictly necessary, performance, functionality, and targeting cookies. You can manage cookies through browser settings or our cookie consent banner. We use third-party cookies from Google Analytics, Facebook Pixel, and LinkedIn Insights.

Further Information

11. Email Communications

Transactional emails are essential; marketing emails require consent. Unsubscribe links are in every marketing email.

12. Special Category Data

We generally avoid collecting special category data. When required (e.g., immigration), we process it with enhanced protections and appropriate legal basis.

13. Children's Privacy

Our services are not directed to individuals under 18. Contact us if you believe we have collected a child's information.

14. Updates

We may update this policy periodically. Material changes will be notified via email. Continued use constitutes acceptance.

15. Legal Basis (GDPR)

We process data based on contractual necessity, legitimate interests, legal obligations, consent, and (rarely) vital interests.

16. Data Protection Contact

Contact: shane@recruitroo.com, Recruitroo Ireland Ltd, 19 Baggot Street Lower, Dublin 2, D02 X658.

17. Third-Party Links

We are not responsible for privacy practices of third-party websites linked from our platform.

18. Supervisory Authority

EEA residents may lodge a complaint with the Data Protection Commission in Ireland. UK residents may contact the Information Commissioner's Office (ICO).

Contact Us

For privacy-related inquiries or to exercise your rights:

shane@recruitroo.com
19 Baggot Street Lower, Dublin 2, D02 X658

Online: www.recruitroo.com/contact