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The Importance of Feedback in Recruitment

RecruitmentSarah O'Brien7 October 20255 min read
The Importance of Feedback in Recruitment

The Importance of Feedback in Recruitment

In the high-stakes world of global hiring, the "black hole" of no feedback is a primary cause of candidate drop-off. Recruitroo advocates for a feedback-first culture to protect your employer brand and improve hiring accuracy.

Candidate Experience and Employer Brand

For a candidate in another country, applying for a role in Ireland or the UK is a life-changing decision. If they provide video demos and attend late-night interviews only to receive silence, the damage to your reputation is significant. In 2026, social review sites for employers are highly influential. Providing constructive feedback—even to unsuccessful candidates—ensures that every person who interacts with your brand remains a brand advocate. Recruitroo’s automation tools make it easy to send personalised feedback at scale, ensuring no one is left wondering.

Improving Your Own Sourcing

Feedback isn't just for the candidate; it’s for the recruitment process itself. When a hiring manager provides specific feedback on why a candidate wasn't right, Recruitroo’s intelligent systems learn. Was the technical skill level too low? Was the English proficiency not quite there? By documenting this feedback, you refine your search criteria, ensuring that the next batch of candidates delivered to your dashboard is even closer to the "ideal" profile.

The Golden Rules of Feedback:

  • Timeliness: Provide feedback within 48 hours of an interview.
  • Actionable: Tell them exactly what skill or experience was missing.
  • Encouraging: Highlight what they did well to maintain the relationship.
    • Internal Loop: Ensure the hiring manager and HR are on the same page.

Closing the Loop with Recruitroo

The Recruitroo dashboard includes a dedicated feedback module where team members can leave comments and ratings. This creates a historical record of why decisions were made, which is invaluable for audit purposes and internal reviews. By closing the loop every time, you create a more professional, respectful, and ultimately more successful recruitment operation.


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